Veltro Payments · Support
Message us on WhatsApp
No forms and no waiting rooms. Tap the button, WhatsApp opens with a short message ready to send, and a member of our team replies with clear next steps.
Start with the right topic
Pick what you need and your chat opens ready to send
How it works
Three taps from a question to a real answer
Tap to open
WhatsApp launches with a short message already typed. Add anything you like, then hit send.
Tell us the goal
One or two sentences is enough — what you're moving, paying or building, and roughly when.
Get next steps
We confirm what we need, what it costs and how long it takes before anything starts.
Before you message
Four things that speed things up
- What you're trying to do — transfer, payroll or payment tools
- Where your business is based (US, UK, Canada or Australia)
- Your rough timeline
- Any account or payroll details you already have to hand
Not on WhatsApp?
Send an email instead, or use the contact form and we'll come back to you with the same clear next steps.
Common questions
Do I need an account to message you?
No. WhatsApp is free, and you can ask us anything without committing to a service.
Is it safe to discuss account details here?
Keep the first chat high level. Anything sensitive is shared through secure channels once we've verified who you are.
When will you reply?
We answer WhatsApp messages during business hours in your region — US, UK, Canada and Australia. Leave your message outside those hours and we'll pick it up first thing.
Is there a cost to ask?
No. You get a clear quote before anything begins, and no fees you haven't agreed to.
Ready when you are
One message is all it takes to find out whether we can help — no forms, no call centre.
Chat on WhatsApp